Frequently Asked Questions
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How secure is my data in Cazura?
Cazura give best security system with all your transactions and other settings are stored in your separate database with encrypted. Our server is secured with multi layered firmware with good virus guard and some additional surety system in our premises.
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What is FREE “Trail” edition?
Yes, Cazura offer 45 days FREE “Trial” with full features.
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What does “Register” License mean?
Register License refers to the number of Billing Registers that the license is applicable for. There is not Separate for Register in Cazura, Its 100% Unlimited Register.
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Can I increase or decrease Users & Registers?
No need because, Cazura only charges for Store. We offer Unlimited User / Registers for all time.
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How secure is my data in your servers?
In order to prevent loss of data due to errors or system failures, we also keep backup copies of data including the contents of your user account. And we are taking all backup in cloud server.
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If I buy a license, do I need to buy upgrades?
No, official updates are free of charge. So far, we have been offering official updates free of charge, and we intend to continue doing so.
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How can I install in my system?
Cazura, its Cloud-based online business management software. You do not need any type of installations. All you need is an internet connection and a web browser like Firefox, Chrome, Safari, or Internet Explorer10. And its works in any operating system.
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Will I lose my offline data, If I clear the history or clear cache?
No, you will not lose your offline data. Cazura is carefully designed to safeguard your offline bills during poor internet connection and to upload them safely without any loss after resuming a moderate internet connection. And all data will be stored on your local Pc too.
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How does Offline PoS Billing work?
Cazura enables non-stop billing at the time of poor or no internet connection. You can install a Wamp server and run a PoS billing in your system. It automatically syncs with the cloud server.
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Can I import and export data from Cazura to other software?
Yes, Cazura provide free to do all your needs. You can allow to import data saved in a .CSV file and also to export sales, purchase and other data as an .xls, .csv file.
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Can I use Cazura POS if I have multiple retail outlets?
Yes, you can add multiple retail outlets. Additional charges to be added for additional stores.
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Can I use Cazura if I have multiple cash registers in use at the same time?
Yes, you can. Cazura offers unlimited (Cash Counter, Terminal) Register there is no charged for additional register.
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Can I use Cazura POS if I have more than one employee?
Yes, you can set up accounts for any number of employees as free of cost.
-
How secure is my data in Cazura?
Cazura give best security system with all your transactions and other settings are stored in your separate database with encrypted. Our server is secured with multi layered firmware with good virus guard and some additional surety system in our premises.
-
What does “User” License mean?
There is no such type of charges in Cazura. Its 100% Unlimited User.
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What does “Register” License mean?
Register License refers to the number of Billing Registers that the license is applicable for. There is not Separate for Register in Cazura, Its 100% Unlimited Register.
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What does the user permission mean?
The administrator can provide a separate permission for each user such as manager, staff, sales person and so on. Cazura provides unlimited users with unlimited levels of control which mean admin can create a many User Permission group and control as his requirement, Permission are extended store based and many more.
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Can I manage multiple stores?
Cazura has support for not only managing different Branches of a Store but also can support different tax rates applied in the branches as per the tax location where the branches are situated.
-
What Tax formats are supported?
Cazura supports different countries tax formats such as VAT, Service, GST & PST. All you need is, organize different tax rates per items per tax location. Cazura takes care of rests in billing.
-
What are all the Apps available in Cazura?
Cazura is Business and Retail Management Solution that composes of Sales, Point of Sale, Purchase, Inventory, Barcoding, Expenses, Manufacturing & Reports for single and multiple locations with multi-Tax handling.
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Does Cazura require an internet connection to access?
Yes, Cazura needs internet connection and a browser.
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Does Cazura support for online processing of credit card transactions?
No, currently Cazura does not have support for credit card online processing, still Cazura allows to record the credit card payment details in sales.
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What type of printers are supported?
Cazura supports all types of printers such as Laser Printer, Thermal Printer of all the brands.
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Do I have to change my bill design or are there any sales invoice/bill print template available?
Yes, you can design your own type of bills based on your stores location. There is no limitation for your creation. And 99.9% simple and easy, No html knowledge required.
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Can I print my barcode labels?
Yes Cazura can handle all the barcodes such as EAN Codes, UPC Codes, IMEI, ISBN or Other Serial Numbers. You can design your Label as you like and you can print barcodes on receiving purchase items or after receiving.
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I’m a very busy person, how much time does it take to set up new account in Cazura?
It really depends on how many products you have. Some merchants complete the process within a couple of hours, but if you have tons of SKUs and not a lot of free time, it could take weeks. We recommend that you prepare CSV files of the following before start.
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Is Cazura compatible with my existing hardware?
Yes, you can use your existing printers, scanners and equipment you already have. We focus on making the software work with the best and most commonly used retail hardware. Any kind of latest printers are simply support.
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I’m already comfortable with my current PoS system, is Cazura really a better option?
Most people who switch to Cazura never look back. Merchants love the software’s user-friendly and intuitive interface, as well as its features.
However, we understand that each business is unique and not all tools may be a good fit for you. That’s why we invite you to take a tour of our software and see if it meets your needs.
You can also register for a free account to get a hands-on feel of how it works. Drop us a email at info@zudioz.com
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Can I use Cazura PoS with my own payment terminal?
Yes, you can and then you can create custom payment options within the app such as cash, debit, or any custom payment, and record any type of payment. Any payment options you enable are also available in Cazura.
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Can I give refunds?
Yes, you can use the app to refund a purchase, Point of Sales.
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Can I exchange or Return an item using Cazura PoS?
Yes. You can exchange or Return an item in your customer’s order.
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Can I use gift cards with Cazura PoS?
Yes. Refer to the documentation for gift cards on PoS.
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Can I split a payment on Cazura PoS?
Yes, you can use multiple payment methods on a single transaction. You can also offer partial payments if you want to let your customer pay the balance at a later time.
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Is Cazura browser dependent?
Yes. Cazura is a browser-dependent point of sales system. Cazura works with all the popular browsers such as Firefox, Chrome, Safari or Internet Explorer10, and many more.
Cazura runs any OS with browser supports.
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What are the minimum system requirements for Cazura?
Cazura is an OS-independent solution that does not have any specific system requirements. Cazura runs on Windows, Mac and Linux accessed through web browsers such as Firefox, Chrome, Safari, and Internet Explorer 10.
-
How does Offline PoS Billing work?
Cazura enables non-stop billing at the time of poor or no internet connection. You can install a Wamp server and run a PoS billing in your system. It automatically syncs with the cloud server.
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What does cloud Point of Sale (PoS) mean?
Cloud-based PoS systems process and store sales data online as opposed to locally on your computer or on-premise server.
The frontend POS interface is made for use on internet-enabled devices including tablets, smartphones and touchscreen monitors, while the backend can be accessed through any web browser.
Cloud-based POS systems are sometimes referred to as POS applications (apps) instead of software, since they are often used on mobile devices.
Cazura is Cloud based business software.
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How can I decide the suitable plans?
Cazura pricing plans are simple and transparent. If you have a single store, you can choose the “Single Store” Subscription. For additional stores some cost will added just drop a mail info@zudioz.com. Cazura Plans are very simple no charges for User, Terminals (Register, Cash counter) or any. Its fully unlimited.
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What does SaaS mean?
Software as a service (SaaS) is a software distribution model in which a cloud provider hosts applications and makes them available to end users over the internet.
The application will be accessible to any device with a network connection. SaaS applications are typically accessed via web browsers.
SaaS applications and services typically use a multi-tenant approach, which means a single instance of the SaaS application will be running on the host servers, and that single instance will serve each subscribing customer or cloud tenant. The application will run on a single version and configuration across all customers, or tenants.
Cazura enables you to access all the stores real-time information at any time anywhere just with a browser and the internet connection.
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What is FREE “Trail” edition?
Yes, Cazura offer 45 days FREE “Trial” with full features.
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Can I upgrade from FREE Trial to Subscription later?
Yes, you can go any time.
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What if my 45 day trial Cazura expires?
After the expiry of your 45 day trial, your Cazura account will be locked and subsequently after a period (currently 45 days from the Signup date), your domain name will be deleted permanently in order to make the data storage available for active and new Cazura users. If you need still more days to evaluate, Please drop a email to info@zudioz.com.
-
Can I increase or decrease Users & Registers?
No need because, Cazura only charges for Store. We offer Unlimited User / Registers for all time.
-
Can I manage multiple stores?
Cazura has support for not only managing different Branches of a Store but also can support different tax rates applied in the branches as per the tax location where the branches are situated.
-
I’m already comfortable with my current PoS system, is Cazura really a better option?
Most people who switch to Cazura never look back. Merchants love the software’s user-friendly and intuitive interface, as well as its features.
However, we understand that each business is unique and not all tools may be a good fit for you. That’s why we invite you to take a tour of our software and see if it meets your needs.
You can also register for a free account to get a hands-on feel of how it works. Drop us a email at info@zudioz.com
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Does Cazura work in my country?
Yes we support in many countries around the globe. Drop us email at info@zudioz.com
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May I use Cazura in my small store?
Yes, you may use point of sale to issue bills and manage stock in your small store.
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Can I use Cazura PoS with my own payment terminal?
Yes, you can and then you can create custom payment options within the app such as cash, debit, or any custom payment, and record any type of payment. Any payment options you enable are also available in Cazura.
-
Can I give refunds?
Yes, you can use the app to refund a purchase, Point of Sales.
-
Can I exchange or Return an item using Cazura PoS?
Yes. You can exchange or Return an item in your customer’s order.
-
Can I use gift cards with Cazura PoS?
Yes. Refer to the documentation for gift cards on PoS.
-
Can I split a payment on Cazura PoS?
Yes, you can use multiple payment methods on a single transaction. You can also offer partial payments if you want to let your customer pay the balance at a later time.
-
Is Cazura browser dependent?
Yes. Cazura is a browser-dependent point of sales system. Cazura works with all the popular browsers such as Firefox, Chrome, Safari or Internet Explorer10, and many more.
Cazura runs any OS with browser supports.
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Do you support multiple currencies in POS billing?
Currently, we support single currency only.
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Is it possible to run Cazura in my own Domain or Subdomain?
Yes, we are providing that features with some additional cost.
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Is it possible to run Cazura in my own / Other Cloud Server?
No, we are not providing that options.
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How my store URL look after sign up?
http://YOURSTORENAME.cazura.com like that.
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How soon can I make my first Bills in Point of Sale Register?
It’s simple and easy. Just add some Items and Purchase. Go POS tab and open a register and start a sale.
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Why am I getting “Domain name not found” message?
Perhaps, you mistyped your domain name or you might have pressed CTRL+ENTER after typing. Also the domain name, which is not accessed for more than 90 days, expires automatically. Send an e-mail to info@zudioz.com from you is signed up e-mail address to have us search your domain name and its status for you.
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Can I import and export data from Cazura to other software?
Yes, Cazura provide free to do all your needs. You can allow to import data saved in a .CSV file and also to export sales, purchase and other data as an .xls, .csv file.
-
Can I use Cazura if I have multiple cash registers in use at the same time?
Yes, you can. Cazura offers unlimited (Cash Counter, Terminal) Register there is no charged for additional register.
-
How can I decide the suitable plans?
Cazura pricing plans are simple and transparent. If you have a single store, you can choose the “Single Store” Subscription. For additional stores some cost will added just drop a mail info@zudioz.com. Cazura Plans are very simple no charges for User, Terminals (Register, Cash counter) or any. Its fully unlimited.
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How can I sign-up for a free trial ?
Check out Cazura.com and Click Free Trial Button and fill in the information. Our team will send your demo details over email.
-
How can I decide the suitable plans?
Cazura pricing plans are simple and transparent. If you have a single store, you can choose the “Single Store” Subscription. For additional stores some cost will added just drop a mail info@zudioz.com. Cazura Plans are very simple no charges for User, Terminals (Register, Cash counter) or any. Its fully unlimited.
-
Will I be charged for the inactive users?
No, Cazura Offer true Unlimited User so its not applicable.
-
Will I be charged for the unused periods?
Yes, charges are applicable as per the store’s license that you buy irrespective of the days that you used.
-
Does Cazura support for online processing of credit card transactions?
No, currently Cazura does not have support for credit card online processing, still Cazura allows to record the credit card payment details in sales.
-
What type of printers are supported?
Cazura supports all types of printers such as Laser Printer, Thermal Printer of all the brands.
-
Do I have to change my bill design or are there any sales invoice/bill print template available?
Yes, you can design your own type of bills based on your stores location. There is no limitation for your creation. And 99.9% simple and easy, No html knowledge required.
-
Where can I buy a cash register, receipt printer, and other hardware?
You can buy hardware kits and individual items of supported hardware from any Hardware Store. Cazura will support any latest hardware.
-
What are the minimum system requirements for Cazura?
Cazura is an OS-independent solution that does not have any specific system requirements. Cazura runs on Windows, Mac and Linux accessed through web browsers such as Firefox, Chrome, Safari, and Internet Explorer 10.
-
How does Offline PoS Billing work?
Cazura enables non-stop billing at the time of poor or no internet connection. You can install a Wamp server and run a PoS billing in your system. It automatically syncs with the cloud server.
-
Can I use Cazura if I have multiple cash registers in use at the same time?
Yes, you can. Cazura offers unlimited (Cash Counter, Terminal) Register there is no charged for additional register.
-
How can I decide the suitable plans?
Cazura pricing plans are simple and transparent. If you have a single store, you can choose the “Single Store” Subscription. For additional stores some cost will added just drop a mail info@zudioz.com. Cazura Plans are very simple no charges for User, Terminals (Register, Cash counter) or any. Its fully unlimited.
-
What is FREE “Trail” edition?
Yes, Cazura offer 45 days FREE “Trial” with full features.
-
What does “User” License mean?
There is no such type of charges in Cazura. Its 100% Unlimited User.
-
What does “Register” License mean?
Register License refers to the number of Billing Registers that the license is applicable for. There is not Separate for Register in Cazura, Its 100% Unlimited Register.
-
Can I upgrade from FREE Trial to Subscription later?
Yes, you can go any time.
-
What if my 45 day trial Cazura expires?
After the expiry of your 45 day trial, your Cazura account will be locked and subsequently after a period (currently 45 days from the Signup date), your domain name will be deleted permanently in order to make the data storage available for active and new Cazura users. If you need still more days to evaluate, Please drop a email to info@zudioz.com.
-
Can I increase or decrease Users & Registers?
No need because, Cazura only charges for Store. We offer Unlimited User / Registers for all time.
-
Will I be charged for the inactive users?
No, Cazura Offer true Unlimited User so its not applicable.
-
Will I be charged for the unused periods?
Yes, charges are applicable as per the store’s license that you buy irrespective of the days that you used.
-
How do you give support to me?
We extend our support through E-mail, online help material and video tutorials.
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Where I can get help materials?
In Cazura, each screen has a context sensitive link associated with a online help topic. Click the “?” icon displayed on the top right of the corresponding screen to access. Help You can also read our help materials from support page for complete self-help reference.
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How long will it take to learn or train my staff in Cazura?
Cazura is simple and very user-friendly that it requires minimum or no prior-computer knowledge; 99.4% of billing staff learned Cazura within 45 minutes to make PoS billing without any difficulties.
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Do you have any training programs to get trained?
You can learn Cazura with online self-help materials in http://help.cazura.com If you still need any personalized training session, you can book a training slot with our solution experts, charges may be applicable.
-
What are all the Apps available in Cazura?
Cazura is Business and Retail Management Solution that composes of Sales, Point of Sale, Purchase, Inventory, Barcoding, Expenses, Manufacturing & Reports for single and multiple locations with multi-Tax handling.
-
If I buy a license, do I need to buy upgrades?
No, official updates are free of charge. So far, we have been offering official updates free of charge, and we intend to continue doing so.
-
Can I manage multiple stores?
Cazura has support for not only managing different Branches of a Store but also can support different tax rates applied in the branches as per the tax location where the branches are situated.
-
What Tax formats are supported?
Cazura supports different countries tax formats such as VAT, Service, GST & PST. All you need is, organize different tax rates per items per tax location. Cazura takes care of rests in billing.
-
What are all the Apps available in Cazura?
Cazura is Business and Retail Management Solution that composes of Sales, Point of Sale, Purchase, Inventory, Barcoding, Expenses, Manufacturing & Reports for single and multiple locations with multi-Tax handling.
-
Do I have to change my bill design or are there any sales invoice/bill print template available?
Yes, you can design your own type of bills based on your stores location. There is no limitation for your creation. And 99.9% simple and easy, No html knowledge required.
-
Can I print my barcode labels?
Yes Cazura can handle all the barcodes such as EAN Codes, UPC Codes, IMEI, ISBN or Other Serial Numbers. You can design your Label as you like and you can print barcodes on receiving purchase items or after receiving.